http://www.nytimes.com/2009/10/26/technology/internet/26twitter.html?ref=technology
who - the company Twitter
what - take customer's suggestions and add new features that customers want to see
where - the company is based in san francisco but twitter users are all over the world
when - within a few weeks these new changes will roll out
why - twitter is a social media which allows people to share their thoughts in real time, to audiences of over a million people, using 140 character posts.